Koopmann, Jan-Peter wrote: > Hi, > > on my first rt installation I only set the default due date in a queue and > new tickets automatically are assigned a default due date. But on a second > box (3.4.5) this does not happen. At least not immediately. Is there > something I missed? > > Regards, > JP > Setting a default due date depends on the Queue settings, be sure to set your "Requests should be due in:" field in the Queue configuration.
http://wiki.bestpractical.com/index.cgi?DueDate Has some limited information. I must honestly say that in my configuration it doesn't seem to work anymore either... I recently updated to 3.6.0. and was testing just now but there is no DueDate being set. -- Vriendelijke groeten, ^ Bubbles IT ^ Oude Heerweg 175 Niels Huylebroeck ^ 9160 Lokeren, Belgie Systeembeheerder, Programmeur ^ Tel: +32(0)9/355 13 31 [EMAIL PROTECTED] ^ Fax: +32(0)9/355 13 41 .. Key : http://www.bubbles-it.be/pgp/niels.asc .. .. Fingerprint : 3885 CC0B C7A4 78CC 47DE 47AF 896A 6C40 80FA AF0F .. .. Keyserver : http://pgp.mit.edu Key-ID : 0x80FAAF0F .. A diplomat is a person who can tell you to go to hell in such a way that you actually look forward to the trip. - Caskie Stinnett, "Out of the Red"
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