I'm trying to test out the removal of deleted tickets using the rtx-shredder CLI method. I've been entering it nearly verbatim from the RTx::Shredder page on CPAN (ie, rtx-shredder --force --plugin 'Tickets=queue,CustomerCare;status,deleted'). However, nothing is being done. I don't know where the log file for mysql is aside from /var/log/mysqld.log. But that doesn't provide any useful information.
I'm wondering if I"m supposed to provide the password for the rt3 database somewhere. Any help would be appreciated. -- Mathew Snyder Systems Administrator Network+ ServerVault TechOps _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
