|
Thanks Kelly, Yes, I did restart apache, and I also
found out that RT stats IS working properly, but it simply did not update the
side bar. If I goto http://rt.x./RTx/Statistics/index.html
I can access it just fine. I will edit the sidebar and simply add in
that link. Thanks for the response! -Don From: Kelly F. Hickel
[mailto:[EMAIL PROTECTED] From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Don McCallum Hello All, I am trying to install RTx-Statistics on my RT3.4.1 box. The machine was recently upgraded from Rt3.0.(something) to
RT3.4.1 with the proper database schema updates. Everything is running great. The way we performed the
upgrade was to remove Apache and the previous version of RT, install the new RT
and perform the schema updates. Everything is running GREAT. Now I am attempting to install RTx-Statistics 0.1.8 using
this procedure: ----cut---- #Perl Makefile.PL Using RT configurations from /opt/rt3/lib/RT.pm: ./html => /opt/rt3/share/html ./lib => /opt/rt3/local/lib kfh: in RTx.pm sub RTx Writing Makefile for RTx::Statistics # make install Writing /usr/local/lib/perl5/site_perl/5.8.8/i686-linux/auto/RTx/Statistics/.packlist Appending installation info to
/usr/local/lib/perl5/5.8.8/i686-linux/perllocal.pod # /etc/rc.d/init.d/httpd restart ---- cut ---- That all looks good to me, the /opt/rt3 is correct and we
are using site_perl5.8.8 But when I log into RT, I do not get the statistics side
bar. Am I missing something obvious – like having to manually add
it into the page or something? [Kelly F. Hickel] Hmm. Did you restart httpd? Oh, and I have also tried to simply un-tar the distribution
subdirectories into /opt/rt3/ and /opt/rt3/share (this worked in my old
version 3.0.x). [Kelly F. Hickel] Ohh, don’t do THAT. You should
“undo” that if you haven’t already….. Thanks in advance! -Don McCallum [Kelly F. Hickel] -Kelly |
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