Hi, Yes. First select the queue(s) and "add", then all custom fields related to those queues appear and you can adjust the query. "add" and search ;-) 3.6 has a shortcut button "add and search". great button!
-- Gilmar Santos Jr John H. Nyhuis escreveu: > Greetings, > > Is it possible in RT3.4 to build a query in the Query Builder that > lets you select tickets based off of a custom field in the tickets? > > How hard or easy would this be to add in? > > Thanks, > > John H. Nyhuis > Sr. Computer Specialist > Dept. of Pediatrics > HS RR349B, Box 356320 > University of Washington > Desk: (206)-685-3884 > [EMAIL PROTECTED] > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > We're hiring! Come hack Perl for Best Practical: > http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
