On 7/5/06, Tim Pritlove <[EMAIL PROTECTED]> wrote:

Hi Gilmar,

thanks for the response

On 04.07.2006, at 17:11, Gilmar Santos Jr wrote:

> Hi Tim,
>
> 1. There is more than one permission involved. The "SeeQueue" and the
> many "ShowTicket*". When someone doesn't have the "SeeQueue"
> permission
> it's still possible to see ticket, exactly as you described.
> Remove the ShowTicket and related from those users that don't have the
> SeeQueue.


> 2. If all users can see all queues that's true. Tickets in a queue you
> can't see are not shown in your main page...

I do my permission management by assigning people to groups and
assigning group permissions to queues. So this would mean that people
who do not belong to a queue should not have a single right on that
particular queue, right?


It sounds like you have some global or pseudo-group permissions assigned.
Make sure that Everyone, Privledged and Unprivledged groups don't have any
rights assigned. Consider using Todd's RTx::RightsMatrix (
http://search.cpan.org/~HTCHAPMAN/RTx-RightsMatrix/) to help you figure out
where the rights are being inherited from.

Michael
--
Michael S. Liebman                      [EMAIL PROTECTED]
                 http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
       -Paul Newman in "Butch Cassidy & the Sundance Kid"
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com


We're hiring! Come hack Perl for Best Practical: 
http://bestpractical.com/about/jobs.html

Reply via email to