Well, this first message to the list has been a
complete success - it works! My issue ended up being that we have a
separate OU set up for our users/employees (the AD setup predates
me, here, and I'm clearly not as up on AD ins and outs as I should be). So
I had to set my $LdapBase to 'OU=Domain Users, DC=corp, DC=com', and the
$LdapFilter to "(objectclass=User)". Incidentally, though, I do
have to specify the domain of the user performing the LDAP lookup, or I get an
Error 49.
Anyway, lots of "Thanks" to Eric, Jim and
Steve,
-Sean
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 05, 2006 12:38 PM
To: [email protected]
Cc: Sean W. Mahan
Subject: Re: LDAP issues with new install
I don't think your lookups are working. The user you specified in RT_SiteConfig.pm probably can't search the LDAP tree.
Try "Set($LdapUser, '[user]');" in your RT_SiteConfig.pm (without the "@smwm.com"). Make sure you have the correct LdapBase setting. Check by looking at a user record on your AD in the Object tab. If it is smwm.com/Users/<user> then your current setting should be OK.
Also, unless you're getting a dump of the LDAP record, your ldapsearch isn't working either.
--
Eric N. Valor
Sr. Systems Administrator
DaimlerChrysler Research & Technology North America, Inc.
[EMAIL PROTECTED]
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536
: This Space Intentionally Left Blank :
| [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 07/05/2006 12:10 PM
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|
Sean W. Mahan
IT Services
[EMAIL PROTECTED]
SMWM
989 Market Street, 3rd Floor
San Francisco, CA 94103
415.882.3092 D
415.882.7098 F
www.smwm.com
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