I'm experiencing this at my site; I'm assuming it's a hostname configuration problem caused by the redirect to Display.html. Make sure that the hostname you're using to access RT is exactly the same as the hostname RT and Apache expect -- i.e. if RT's WebURL is http://foobar.baz.org but users are accessing it internally as http://foobar, logging in will set a cookie for foobar but not for foobar.baz.org. When RT redirects to the formal address after creating a ticket, the browser won't be able to find the login cookie for the different hostname. Workaround (not yet tested): Make Apache redirect all requests to foobar to foobar.baz.org.
Speculatingly yours, Tim Smith >>> Zhiming Liu <[EMAIL PROTECTED]> 07/05/06 1:11 PM >>> Hi, Is anyone see the same problem on RT-3.6.0? Every time when root user create a new ticket, after click on [Create] button, he get logout page: [New Create In] -> [Create] -> logout page displayed -> login again -> new ticket just create display. Thanks, Zhiming. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
