On Mon, Jul 10, 2006 at 08:33:43PM +0100, Ben Norcutt wrote: > >Is there a way to delete tickets from RT? 3.6.0 > > > >Thanks > > Set the status of the ticket to be "deleted"? >
DeleteTicket is an RT right that needs to be granted to the users that need to delete tickets. If you want the ticket to be really gone from the database you need to use RTx::Shredder. -Todd _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
