Greetings,
I am trying to build a ticket query that will select all tickets
that have a custom field that did not get filled in by our field techs.
The custom field I am interested in is a text area.
I have tried a variety of combinations (such as less then 1 and
white space of various types) but
empty fields are not considered, and so are not selected.
Has anyone figured out how to do this and would be willing to
share?
Thanks in advance,
John H. Nyhuis
Sr. Computer Specialist
Dept. of Pediatrics
HS RR349B, Box 356320
University of Washington
Desk: (206)-685-3884
[EMAIL PROTECTED]
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