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I am currently amending some templates , and so far, I’ve
based my changes on cutting and pasting propereties from other templates. Now I’ve hit a problem, I want to display a property
that I haven’t seen anywhere else (the name of the person who sent the
replay on the ticket). Is there anywhere that will tell me the
objects/properties of the Transaction and Ticket objects? I’ve looked at http://wiki.bestpractical.com/index.cgi?ObjectModel
on the wiki but it doesn’t make much sense and I don’t have access
to install the add-ons mentioned. e.g. so far I know of $Ticket->Subject $Ticket->id $Ticket->QueueObj->Name $Ticket->OwnerObj->Name $Ticket->RequestorAddresses $Ticket->Status $Transaction->Description $Transaction->Subject Etc. So I suppose I’m looking for something like $Transaction->Userupdated ?????? Thanks, Paul ________________________________________________________________________ Privileged, confidential and/or copyright information may be contained in this communication. This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended addressee, you may not copy, forward, disclose or otherwise use this e-mail or any part of it in any way whatsoever. To do so is prohibited and may be unlawful. If you have received this email in error please notify the sender immediately. Paddy Power PLC may monitor the content of e-mail sent and received for the purpose of ensuring compliance with its policies and procedures. ________________________________________________________________________ |
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