Greetings from a new user.
I have rt-mailgate working and can generate tickets from emails. I've
read http://wiki.bestpractical.com/index.cgi?SpamFiltering And believe
that it would be overkill in our case. We're a small shop and are
likely to have one queue per client and rarely add clients, so what
I'm about to describe doesn't have to scale, anyway.
Say I have a client_foo queue. I want mail from [EMAIL PROTECTED] to
that queue to get through, everything else gets dropped.
Am I correct in thinking that this is best done with a scrip and not
in postfix? (I'd like to have an RT admin who doesn't touch the
configs of the box in question).
If so, has someone already put a scrip like this to use?
I saw http://wiki.bestpractical.com/index.cgi?AutoSetOwnerForQueue
(the section titled "Assigning owner conditionally based on ticket
creator") but not anything closer to what I want. Perhaps I'm not
using the right search terms.
Any help appreciated.
--
Cristobal M. Palmer
UNC-CH SILS Student
[EMAIL PROTECTED]
"Television-free since 2003"
<tarheelcoxn> iank has trouble with English. his native language is Python
<iank> Yeah
<iank> I'm forced
<iank> To indent
<iank> My sentences
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