Thanks Folks for your reply.
Exchange 5.5 does support LDAP and i have it enabled and listening on 389 and 636 on the server. I know it's working as i can lookup email addresses from Thunderbird etc.. We will be upgrading in the future but it's unlikely to be Exchange. Joachim, i like your suggestion of connecting to Exchange LDAP with an LDAP Browser. I already use phpMyAdmin for OpenLDAP so maybe i will be able to connect to Exchange with this. Either way i'll let everyone know how it goes.
Regards,

--
Ian Clancy
IT Co-ordinator





Joachim Thuau wrote:

Actually, the directory is available through ldap (maybe not in the default install, but it can be enabled). see, for example, http://www.microsoft.com/technet/prodtechnol/exchange/55/reskit/exc00.mspx Now, that doesn't actually solve the problem. Ian, i would suggest you get something like a ldap browser, and point it to your exchange server to make sure that 1) you have the proper credentials/account info to connect to that ldap service
    2) that you double check the schema that exchange is using.
3) adapt your settings in either RT's config (server, login/pass) and/or exchange to pull the data you wish (correct the mapping). may i suggest you have a quick look at "Softerra LDAP Browser" (a google search should yield a couple download link). I believe that there is a version of that client that is free. this would allow you to verify that all the settings that you are using are all correct. Sorry for not giving you a straight answer. I have installed RT 3.6.0 only 2 weeks ago, and i have been extremely happy with the little testing with have done on it so far... Thanks,
Jok

    -----Original Message-----
    *From:* [EMAIL PROTECTED]
    [mailto:[EMAIL PROTECTED] Behalf Of
    *Vladimir Jirasek
    *Sent:* Monday, July 17, 2006 12:36 PM
    *To:* [email protected]
    *Subject:* Re: [rt-users] RT LDAP with OpenLdap and Exchange 5.5

    Hello,
    Unfortunately Exhange 5.5 does not use LDAP to store users details
    but it has its own internal database (from NT days). I recommed
    you upgrade to Exchnage 2003. But then you need Windows AD.
    Regards
    Vladimir Jirasek

    ------------
    Hi RT Users,
    I've successfully set up RT to authenticate users against an OpenLDAP
    Server (also used for Samba). We also have and Exchange 5.5 server on
    site that contains infotmation about users etc..
    While i want to use OpenLDAP to authenticate against, i would like to
    pull user information from the Exchange 5.5 server.
    I'm just  cant get the user info part working. I'm not really sure
    what
    settings i should have in RT_SiteConfig.pm for Exchange 5.5 for the
    following paramenters :
    This is what i have at the moment.

    Set($LdapAttrMap, {'Name' => 'uid',
                      'EmailAddress' => 'mail',
                      'Organization' => 'dc',
                      'RealName' => 'displayName',
                      'ExternalContactInfoId' => 'dn',
                      'ExternalAuthId' => 'uid',
                      'Gecos' => 'gecos',
                      'WorkPhone' => 'telephoneNumber',
                      'Address1' => 'ou',
                      'Address2' => 'physicalDeliveryOfficeName'}
    );

    Set($LdapInfoServer, 'pdc.cel');
    Set($LdapInfoBase, 'ou=CEL,o=CEL');
    Set($LdapInfoFilter, "(objectclass=*)");


    Has anyone else had any luck pulling info from Exchange 5.5.

    --
    Ian Clancy
    IT Co-ordinator
    Connaught Electronics Ltd.
    Dunmore Rd,
    Tuam,
    Co. Galway,
    Ireland.

    P : ++353 93 23151
    F : ++353 93 23110
    E : mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
    W : http://www.cel-europe.com <http://www.cel-europe.com/>

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