This was my goof. Thanks Joachim... Since I had the auto reply template with the password generation script in place AND LDAP, there was a conflict between the two. Once I removed the auto reply template changes everything worked perfectly like you mentioned below.
Thanks again, -Jay -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joachim Thuau Sent: Wednesday, July 19, 2006 7:05 PM To: rt-users@lists.bestpractical.com Subject: RE: [rt-users] LDAP working, now the next step I just went through the step to setup the auth from the wiki, using LDAP. following all the steps (and now that my exchange and AD are sync'ed throught the exchange connector), gave me the ability to logon with my AD password, and have users registered the same way. If a user send an email, their account is created automatically, and populated with the right details from AD. If a user logon using a browser, the same thing happens. As long as exchange and AD have "sync'ed" data (the connector wasn't configured properly in our case, but since it's there, everything is working beautifully.) my understanding is that with the LDAP plugin/extension setup, the authentication happens over LDAP against AD, and the user details (including emails and stuff) is pulled from AD as well. so when a user sends an email, an account for that user is created with their AD login (minus the domain). the password being checked is the one is AD. So if you look at the auth extension for the ldap in the wiki. i believe the pages that i looked at are the one linked from there: http://wiki.bestpractical.com/index.cgi?LDAP not the one you referenced. RT3.6, apache 1.3, perl 5.8.8. Thanks to Jim Meyer. It works for me(TM). Jok -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jay Vlavianos Sent: Wednesday, July 19, 2006 5:53 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] LDAP working, now the next step Hurrah! I got LDAP working with Active Directory using the Mosemann implementation found on the wiki. It took some tweaking and some trial and error, but I finally got it working with a Windows 2003 AD server (which is different than 2000). If anyone is having problems getting that far, I think I can be a resource for you. NOW I have a problem. I want people to be able to create tickets without having an account, but then be able to log into the system and have those tickets associated with their account (by email). I am currently using the "Auto Create on email, then set password via Auto Respond" method, which I will need to turn off. Ideally I can have a replacement for that process that uses LDAP. Does anyone have any ideas about how I might accomplish the above? Thanks! -Jay _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html