I 'think' this may be what you're looking for. This came from the Overlay settings in my RT_SiteConfig file
# Should we create accounts for users who aren't in LDAP? Set($LdapAutoCreateNonLdapUsers, 0); Mine is 0 since all our users 'should' be internal -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Barger Sent: Tuesday, July 25, 2006 2:00 PM To: [email protected] Subject: [rt-users] Auto-create RT-only users when using LDAP? I wonder if anybody has any advice about user account arrangements for our new (but not in production) RT 3.6.0 (running on Fedora Core 4). In a nutshell, we want folks who have accounts in our existing OpenLDAP tree to be able to have their RT accounts auto-created based on LDAP information when they send an email to RT or log in via SelfService. This much is working fine, with LdapUserLocalOverlay. However, we also need to be able to take questions (primarily via email; I'm not that concerned about web access) from people who are not students or employees. We don't want to give these people credentials in our LDAP system--ideally RT would auto-create accounts for them just as if there were no LDAP at work. As it is now they get an email back saying an account couldn't be created for them. Is there an easy way to set this up? Or any suggestions for other ways to handle this situation? Thanks. -- Kyle Barger Director of Information Services The Lutheran Theological Seminary at Philadelphia For assistance with computer, phone, or network issues at LTSP: http://www.ltsp.edu/helpdesk _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
