[rt-users] Self-Service Set Ticket Owner

[Stan Brinkerhoff]

I have RT 3.5 with the LDAP overlay available from the Wiki.    When a user creates a ticket in self service, the ticket is created just fine, but the requestor is not set to the actual requestor, and they are given the error “No permission to view newly created ticket #26.”   Is there a way around this?   Stanley Brinkerhoff Network Administrator Clara Martin Center ph/802.728.4466 fx/802.728.4197

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