Rick -
I saw in the thread you created the symlinks in the /etc/smrsh
directory, but did you update the /etc/aliases file to point there?
I just set this up so it was fresh in my mind. However, I'm on RT
3.6.0 and CentOS 4.3, so there may be something else going on.
Chris
Rick Garland wrote:
Hi all:
RT 3.4.5 on RedHat EL4
Using sendmail 8.13 as the MTA
Wanting to send email to 'rt' to open ticket. Got the groups and rights
OK but the inbound mail hangs in the queue.
(Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL)
"|/opt/rt3/bin/rt-mailgate
--queue gen
The full entry in the /etc/aliases is
rt: "|/opt/rt3/bin/rt-mailgate --queue general --action
correspond --url http://localhost/";
The searches I find deal mostly with procmail - but we are not using
procmail.
Thanks
Rick Garland
UNIX System Administrator
Evolving Systems, Inc
9777 Mount Pyramid Court
Suite 100
Englewood, CO 80112
phone: 303-802-2580
cell: 720-210-4691
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