Alex, You need to grant the 'own ticket' permission in order for the users to appear in the drop-down.
Regards, Dan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Alex Romanauskas Sent: July 27, 2006 9:14 AM To: rt-users Subject: [rt-users] Users Drop-Down I have just upgraded from 3.0.11 to 3.4.5 and for the most part everything has gone very well. The only problem I am having is assigning ticket ownership. The Owner drop down currently shows "Nobody" as the only available choice of owner. Is this a permissions problem or something else? All users in question have ModifyTicket as does Everyone. Thanks -- Alex -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. Thank you. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
