Huh, that's interesting to know. And adding quotes around it doesn't fix it. That seems like some sort of bug to me - it's useful to have queue names with spaces in them.
Eric Schultz United Online > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of David Smithson > Sent: Friday, July 28, 2006 9:17 PM > To: Dario Luis Coneglian Oliveros > Cc: [email protected] > Subject: RE: [rt-users] RE: simple search usage > > Hi Dario. Do your queue names have spaces in the names? The > queues I have were imported from another database, including > the spaces in the names. I've found that I can't use simple > search to search for tickets in queues that have spaces in the names. > > David Smithson > ________________________________ > > CLICK HERE FOR ONLINE SUPPORT > > -----Original Message----- > From: Dario Luis Coneglian Oliveros [mailto:[EMAIL PROTECTED] > Sent: Friday, July 28, 2006 10:04 AM > To: David Smithson > Cc: [email protected] > Subject: Re: [rt-users] RE: simple search usage > > Simple search works for me, except for queue names. Weird !?! > I tried ticket id, email address and had no problem at all. > Dário > > David Smithson wrote: > > >Correction, search by queue name works, but nothing else. > Anyone else > >have this problem? > > > >David Smithson > >________________________________ > > > >CLICK HERE FOR ONLINE SUPPORT > > > >-----Original Message----- > >From: David Smithson > >Sent: Friday, July 28, 2006 9:47 AM > >To: [email protected] > >Subject: simple search usage > > > >Hi all. > > > >The text from the Simple Search says this: > > > >---- > >Search for tickets. Enter id numbers, queues by name, Owners > by username > >and Requestors by email address. RT will look for anything else you > >enter in ticket bodies and attachments. > > > >Searching the full text of every ticket can take a long > time, but if you > >need to do it, you can search for any word in full ticket history for > >any word by typing fulltext:word. > > > >RT will look for anything else you enter in ticket subjects. > >---- > > > >I'm running 3.6.0, MySQL, FC5, etc. > > > >The *only* thing that the simple search will do in my > instance of RT is > >parse the subject. If I prefix with fulltext:, it parses > Attachments. > >None of the other fields that it claims to search are being > searched ( > >username, email address, queues ). Has anybody else seen this? > > > >David Smithson _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
