Are you matching the case of your bosses e-mail address? You might want to lc $creator.
On Thu, Aug 03, 2006 at 11:00:13AM +0930, Andrew Chapman wrote: > Actually, I will modify that comment slightly. The effect was to stop > RT from sending mail out, so it appeared to break something. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Andrew > Chapman > Sent: Thursday, 3 August 2006 10:34 AM > To: rt-users@lists.bestpractical.com > Subject: RE: [rt-users] Enabling CC to task owner only > > Doesn't work me, I'm afraid. Below are the edits I tried in Notify.pm > > #Strip the sender out of the To, Cc and AdminCc and set the > # recipients fields used to build the message by the superclass. > # unless a flag is set > if ($RT::NotifyActor or ($creator eq '[EMAIL PROTECTED]')) { > @{ $self->{'To'} } = @To; > @{ $self->{'Cc'} } = @Cc; > @{ $self->{'Bcc'} } = @Bcc; > } > else { > # @{ $self->{'To'} } = grep ( lc $_ ne lc $creator, @To ); > # @{ $self->{'Cc'} } = grep ( lc $_ ne lc $creator, @Cc ); > # @{ $self->{'Bcc'} } = grep ( lc $_ ne lc $creator, @Bcc ); > } > > First I tried adding the $creator eq line you suggested, then I tried > commenting out the elements in the else part of the statement. But there > appeared to be no effect. > > The Notify.pm file is located at opt/rt3/lib/RT/Action/Notify.pm > > > -----Original Message----- > > > THis is controlled in lib/RT/Action/Notify.pm. The method is > SetRecipients. Turn $NotifyActor off and make the if look something > like: > > if ( $RT::NotifyActor or $creator eq '[EMAIL PROTECTED]' ) { > > > Always test outside of production. :) > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial support: > [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com