On Thu, 2006-08-03 at 21:29 +0100, Robert Pawlowicz wrote: > When I create a new ticket, the owner drop down list only displays > 'nobody'. Therefore when a ticket is create, I am always force to 'Take' > the ticket later. However, this is a pain when it comes to updating the > people section as because there is no other people in the owner drop > down, the system changes the owner back to nobody. >
Do you have the OwnTicket right or are you just a SuperUser? -- Joshua Colson <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
