I'm running RT 3.6.1rc2 on
Mac OS X 10.4 server
perl 5.8.6
apache
Oracle 9i
using LDAP integration
I started with upgrading 3.4.5 to 3.6 and had the continual login issue.
I found the discussion on the list and downloaded and ran the upgrade
with 3.6.1rc2. Now I appear to be at the point described below.
This version has gone from continual to only the first page after RT at
a glance page.
Seems once I login and select either a ticket or a queue from the Quick
Search, it returns me to the login. I login and it displays the page.
Then I can click home and get back to the home page and then go thru the
ticket or Quick search and get the page.
Then I saw this:
Finally managed to get this fixed...
We have a local copy of autohandler with ldap integration. Went thru the
ldap portion and made some changes in it and now everything is working.
Seems the problem was caused by the way I had to set up our database
lookup versus the way corporate rt set up theirs.
Thanks for all the help Jesse..
Could someone share the changes to the LDAP integration (or point me to
another post I may have missed)?
We're using the /local/lib/RT/User_Local.pm version and we don't have an
autohandler.
Thanks,
Jim
--
Jim Brandt
Administrative Computing Services
University at Buffalo
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