I diff'ed our local autohandler and the 3.6 autohandler and copied in the changes required for our LDAP. Seems it did and didn't fix the problem. Now it is only forcing a re-login the first time and then only when a user opens a fresh browser instance. If the browser has a cookie set, it doesn't happen. I'm still trying to figure out what the conditions are that causes this as my users want to upgrade, but not if until this is fixed. Beginning to wonder if it is related to Oracle database, since several who have reported this have also mentioned Oracle database in use.
Message: 5 Date: Mon, 7 Aug 2006 19:53:18 -0400 From: "Jim Meyer" <[EMAIL PROTECTED]> Subject: Re: [rt-users] 3.6 continual re-login issue To: "Jim Brandt" <[EMAIL PROTECTED]> Cc: [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Hello! On 8/4/06, Jim Brandt <[EMAIL PROTECTED]> wrote: > Then I saw this: > > > Finally managed to get this fixed... > > We have a local copy of autohandler with ldap integration. Went thru > > the ldap portion and made some changes in it and now everything is working. > > Seems the problem was caused by the way I had to set up our database > > lookup versus the way corporate rt set up theirs. > > > > Thanks for all the help Jesse.. > > Could someone share the changes to the LDAP integration (or point me > to another post I may have missed)? > > We're using the /local/lib/RT/User_Local.pm version and we don't have > an autohandler. I probably misread this originally; I took it to mean they'd localized the autohandler and done their own LDAP integration. If in fact it's changes to the autohandler callback, it'd be great to know what tweaks were required. Thanks! --j -- Jim Meyer, Geek at Large [EMAIL PROTECTED] ------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
