Hi all, Has anyone had to deny service to a specific user based on his/her email address? If so can this be configured so that a ticket is never created?
Thanks for any input, Chris Boothroyd _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
