Form wiki:
Can I reverse order of transactions on history page?
A: Yes. RT-3.4.6 and 3.6.1 have global config option
OldestTransactionFirst. RT-3.7 allows user to change this option in
preferences. Below patch has more features then in the core, feel free
to update patch to 3.6 or 3.7 code and submet to devel list.
So 3.6.1 has global config option, you can upgrade if it works for you.
Patch on the page has additional feature - link on the display patch
that allows user to change order. If you need this feature you should
port patch to whatever version of RT you're using.
On 8/9/06, Josh Barron <[EMAIL PROTECTED]> wrote:
Hi!
That patch looks like it does the trick, but it only specifically
mentions versions up to 3.4.5. I am currently running 3.6. Has anyone
else patched this version to success or should I Just upgrade to 3.6.1?
-Josh
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ruslan
Zakirov
Sent: Tuesday, August 08, 2006 2:58 PM
To: Alexandr Ciornii
Cc: [email protected]
Subject: Re: [rt-users] Sorting Ticket History
http://wiki.bestpractical.com/?ReverseHistoryOrder
On 8/9/06, Alexandr Ciornii <[EMAIL PROTECTED]> wrote:
> Hello!
>
> 2006/8/8, Josh Barron <[EMAIL PROTECTED]>:
> > Is there a way to change the default behavior of RT when displaying
ticket
> > history. I would like it to show the most recent updates/replies at
the top
> > of the history instead of at the bottom.
>
> 1. You can upgrade to 3.6.1, there is a new configuration option.
> 2. You can copy html/Ticket/Elements/ShowHistory from 3.6.1, if you
> are using 3.5+
> (test before using).
> 3. Backport changes from 3.6.1 if you are using older version.
>
> --
> Alexandr Ciornii, http://chorny.net
> _______________________________________________
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>
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
