I'm trying to use RTx-Shredder on RT 3.6.0 from command line:
/opt/rt3/local/sbin/rtx-shredder --plugin 'Tickets=queue, queuename'
and return this error:
[crit]: Couldn't wipeout object: Can't call method "IsLocal" on an
undefined value at /opt/rt3/lib/RT/URI.pm line 247, <STDIN> line 1.
(/opt/rt3/lib/RT.pm:317)
any ideas ?
Marco
----- Original Message -----
From: "Ruslan Zakirov" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[email protected]>
Sent: Friday, July 14, 2006 2:38 PM
Subject: Re: [rt-users] RTx-Shredder question
As I remember one of users reported that shredder deletes 500 records
from different tables of his DB for four tickets only. Really the
tickets table is "la punta dell'iceberg".
On 7/13/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
I had a question about removing ticket from the database...
I am not a database expert so this will be a "green" question...
Instead of using RTx-Shredder why can't I simply run a query against the
database to remove any tickets with the status of deleted? Will that
leave
too many other linked tables with data that is not linked? Is that why
we
should use RTx-Shredder?
On my test Installs of RT I have deleted data this way without an
issue...
Just curious...
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Best regards, Ruslan.
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