Don, I use this
scrip filter to move suspected spam and other subject lines into a trash
queue. Just insert the text you need.
Description: Move
SPAM
Condition: User
Defined
Action: User
Defined
Template: Global
Template:Blank
Stage: Transaction
Create
Custom
condition:
$self->TicketObj->Subject =~ /Possible SPAM/ or
$self->TicketObj->Subject =~ /Undelivered Mail/ or
$self->TicketObj->Subject =~ /Delivery Status Notification/ or
$self->TicketObj->Subject =~ /Delivery failure/ or
$self->TicketObj->Subject =~ /Delivery
Notification/;
Custom action preparation code:
1;
Custom action cleanup code:
$self->TicketObj->SetQueue('Trash');
Hope this
helps.
Bill
Chever
Product Support
Manager
Terracotta, Inc.
+1.510.915.2425
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