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Anyone have the Steal Ticket notification working with RT
3.6.X? I have tried using the sample in RT Essentials but notification to
the former owner is never sent/received. The book has two examples of the
template but they are not the same. Would appreciate a working example of
the scrip/template if anyone has them. FYI: Got my continual login issue resolved. I
was logging in using the hostname and forced to sign in again when stealing
tickets etc. By using the fully qualified domain name of the server when
initially logging in I no longer have to login in multiple times. Thank you |
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