I want to be able to send users a link to a ticket and have them be able to view it in RT without being required to login. Obviously, they will only have read only access. Is there a flag in the configuration to allow this?
I have 500 users and don't want to create logins for each one just to review a ticket's contents. Thanks, Shannon __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
