Hi Björn, have you installed the TREE::SIMPLE Perl Module ? Its listed in the prerequeisites at the README for RC2 of RTFM.
Torsten Mit freundlichen Gruessen / With kindest regards Torsten Brumm Kuehne + Nagel Ferdinand Strasse 29-33 20095 Hamburg Germany Tel: +49 40 329 15 199 Fax: +49 40 329 15 500 Www: www.kuehne-nagel.com > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Bjoern Schulz > Sent: Wednesday, August 23, 2006 3:43 PM > To: [email protected] > Subject: [rt-users] RT 3.6.1 and RTFM2.2.0RC2 system error > > Hi All, > > we have a prob with rtfm. > > Our setup is > OS: SL43 (Scientific Linux Release 4.3 on i386) based on RHEL4 > > RT 3.6.1 > RTFM-2.2.0RC2 > mysql > apache 2. > > > After generating a new class, we are'nt able to call the > topics page... > system error below... > > Any hints? > > > regards > Björn > > ------------ > Björn Schulz DESY - Deutsches > Elektronen-Synchrotron > IT Support / Mailmaster et al. Member of the Helmholtz > Association > D-22603 Hamburg Notkestrasse 85 / > 22607 Hamburg > Tel: +49-40-8998.5005 > [EMAIL PROTECTED] > > > ~~~ > System error > error: Can't locate object method "ROOT" via package > "Tree::Simple" at > /opt/rt3/share/html/Admin/RTFM/Classes/Topics.html line 155. > context: > ... > 151: $topics->LimitToObject($ClassObj); > 152: $topics->OrderByCols({FIELD => 'Parent'}, > {FIELD => 'id'}); > 153: > 154: use Tree::Simple; > 155: my $tree = Tree::Simple->new(Tree::Simple->ROOT); > 156: my %lookup = (0 => $tree); > 157: > 158: my @todo; > 159: while (my $topic = $topics->Next) { > code stack: /opt/rt3/share/html/Admin/RTFM/Classes/Topics.html:155 > /opt/rt3/share/html/Admin/autohandler:47 > /opt/rt3/share/html/autohandler:279 > raw error > > Can't locate object method "ROOT" via package "Tree::Simple" > at /opt/rt3/share/html/Admin/RTFM/Classes/Topics.html line 155. > Trace begun at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Exceptions.pm > line 129 > HTML::Mason::Exceptions::rethrow_exception('Can\'t locate > object method "ROOT" via package "Tree::Simple" at > /opt/rt3/share/html/Admin/RTFM/Classes/Topics.html line > 155.^J') called at > /opt/rt3/share/html/Admin/RTFM/Classes/Topics.html line 155 > HTML::Mason::Commands::__ANON__('id', 4, 'id', 4, 'id', 4) > called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line > 135 > HTML::Mason::Component::run('HTML::Mason::Component::FileBased > =HASH(0xaf14e88)', > 'id', 4, 'id', 4, 'id', 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line > 1255 eval {...} at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line > 1249 HTML::Mason::Request::comp(undef, undef, 'id', 4, 'id', > 4, 'id', 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 916 > HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheH > andler=HASH(0xaf43d98)', > 'id', 4) called at /opt/rt3/share/html/Admin/autohandler line > 47 HTML::Mason::Commands::__ANON__('id', 4, 'id', 4) called > at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm > line 135 > HTML::Mason::Component::run('HTML::Mason::Component::FileBased > =HASH(0xa5d762c)', > 'id', 4, 'id', 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line > 1255 HTML::Mason::Request::comp(undef, undef, 'id', 4, 'id', > 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 916 > HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheH > andler=HASH(0xaf43d98)', > 'id', 4) called at /opt/rt3/share/html/autohandler line 279 > HTML::Mason::Commands::__ANON__('id', 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line > 135 > HTML::Mason::Component::run('HTML::Mason::Component::FileBased > =HASH(0xa85f36c)', > 'id', 4) called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm > line 1250 > HTML::Mason::Request::comp(undef, undef, undef, 'id', 4) > called at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 461 > eval {...} at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 461 > eval {...} at > /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 413 > HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandle > r=HASH(0xaf43d98)') > called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm > line 167 > HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Reques > t::ApacheHandler=HASH(0xaf43d98)') > called at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm > line 817 > HTML::Mason::ApacheHandler::handle_request('HTML::Mason::Apach > eHandler=HASH(0x9568170)', > 'Apache2::RequestRec=SCALAR(0xadfd63c)') called at > /opt/rt3/bin/webmux.pl line 123 eval {...} at > /opt/rt3/bin/webmux.pl line 123 > RT::Mason::handler('Apache2::RequestRec=SCALAR(0xadfd63c)') > called at -e line 0 eval {...} at -e line 0 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial > support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 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