Hi, after optimizing our rt installation with mason caching, hiding things in the session, query optimizing and so on, I've got our average "time to display" values nice and low (rarely more than 3 seconds). However the users still aren't happy, because the numbers don't reflect their experience. My own testing has confirmed that although the page display value might be 4 seconds, the time it takes to completely fetch the html for the page (via LWP) is up to 90 seconds! (possibly longer, but I've set certain timeouts at this limit). I think I've eliminated the possibility of a network problem by fetching the pages from the same machine that's serving them, and since it's only fetching html it can't be due to image load times. I'm also not rendering the html, just fetching it.

Naturally I'm looking at our webserver config, and in particular fastcgi. What I'm hoping someone here can tell me is; what else is happening between the initialization of $m->{rt_base_time} in the autohandler and the rendering of the number in /Elements/Footer? Is it possible my mason caching is slowing something down (something filesystem-bound)?
I appreciate any suggestions!

Paul Boldra

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