Any thoughts on what might be causing this?:
I moved RT from '/' to '/rt' according to the changes listed below.
Everything seems to work OK except if I click a ticket from the home
screen "ticket at a glance". I get text like there is a problem with
fastcgi. If I click on the same ticket from the ticket screen, it
displays correctly
Ticket from Home/glance which doesn't work (displays text)
http://192.168.0.3/Ticket/Display.html?id=688
Ticket from Tickets/display (which does work):
http://192.168.0.3/rt/Ticket/Display.html?id=688
For some reason, this link (http://192.168.0.3/Ticket/*) hasn't
picked up the /rt change. As near as I can tell, everything else did.
This is the line when I do a view source that's wrong:
<tr class="oddline" ><td class="collection-as-table" ><a
href="/rt/Ticket/Display.html?id=688">688</a></td><td
class="collection-as-table" ><a
href="/Ticket/Display.html?id=688">Europe circuit outage</a></td><td
class="collection-as-table" >0</td><td
class="collection-as-table" >Tek-noc</td><td
class="collection-as-table" >open</td></tr>
The only change made to RT_SiteConfig.pm:
Set($WebPath , "/rt");
#Set($WebPath , "");
httpd.conf:
FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 4
NameVirtualHost *:80
<VirtualHost *:80>
ServerAdmin [EMAIL PROTECTED]
ServerName patrol.vigilancemonitoring.com
DocumentRoot /opt/rt3/share/html/
AddDefaultCharset UTF-8
AddHandler fastcgi-script .fcgi
# ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
ScriptAlias /rt/ /opt/rt3/bin/mason_handler.fcgi/
Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
</VirtualHost>
<Directory "/opt/rt3/share/html">
Options FollowSymLinks ExecCGI
AllowOverride None
</Directory>
At 10:14 AM 9/8/2006, Drew Barnes wrote:
"It looks like RT_SiteConfig: Set($WebPath , "/rt");
would do that but apparently I need to do something to get the
chance to take. If I have to rebuild everything just to make this
small change, I am going to be very upset."
service httpd stop
rm -rf /rt_dir/var/mason_data/obj*
service httpd start
This is all over the mailing list archives and the wiki.
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