On Tue, Sep 12, 2006 at 08:13:07AM +1000, Nigel Kersten wrote: > Hi there.
<snip> > > ... was wondering whether it is > possible for me to remove the following fields from a New Ticket > dialog in a clean manner. > Hi Nigel, This can be achieved by overriding /path/to/rt3/share/html/Ticket/Create.html with /path/to/rt3/local/html/Ticket/Create.html. Be sure to read through http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT and be aware that it will change the ticket creation page globally. Sincerely, Frank Pater DCANet http://www.dca.net voice: 888-4-DCANET (888-432-2638) fax: 302-426-6386
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