I've recently found that my RT isn't notifying the requestor about ticket resolution. This is a stock global Scrip and stock global Template (Debian Sarge package).
Any ideas?
Sep 12 18:22:46 trubble RT: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead at /usr/share/request-tracker3.4/lib/RT/Queue_Overlay.pm line 507. (/usr/share/request-tracker3.4/lib/RT.pm:277)
Sep 12 18:22:52 trubble RT: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead at /usr/share/request-tracker3.4/lib/RT/Queue_Overlay.pm line 507. (/usr/share/request-tracker3.4/lib/RT.pm:277)
Sep 12 18:22:52 trubble RT: About to think about scrips for transaction #1106
Sep 12 18:22:52 trubble RT: About to prepare scrips for transaction #1106
Sep 12 18:22:52 trubble RT: Found 2 scrips
Sep 12 18:22:52 trubble RT: About to commit scrips for transaction #1106
Sep 12 18:22:52 trubble RT: <[EMAIL PROTECTED]> #66/1106 - Scrip 10 (/usr/share/request-tracker3.4/lib/RT/Action/SendEmail.pm:235)
Sep 12 18:22:52 trubble RT: <[EMAIL PROTECTED]> No recipients found. Not sending. (/usr/share/request-tracker3.4/lib/RT/Action/SendEmail.pm:247)
Sep 12 18:23:01 trubble /USR/SBIN/CRON[9743]: (mail) CMD ( if [ -x /usr/lib/exim/exim3 -a -f /etc/exim/exim.conf ]; then /usr/lib/exim/exim3 -q ; fi)
--
Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
[EMAIL PROTECTED]
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536
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