Jared-- (cc: rt-users)

RT accepts some "natural language" date queries, such as "7 days ago" or "yesterday".

Here's an example Saved Search we use:
"Status = 'open' AND LastUpdated < '7 days ago' AND  (  Queue =
 'projects' OR Queue = 'support' )"

-jd

On Tue, 12 Sep 2006, Jared Hanks wrote:

Hello,

I'm using the Query Builder in RT and would like to create a report for tickets created in the last 7 days. I'm able to get the report to look the way I want, but just am unable to generate this for the last 7 days. I can use a specific date, but I would like to easily be able to run this search in the future without having to change the date.

Any help or suggestions is appreciated.

Thanks,
Jared

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