we are also just starting to do this, so far we had tryed out all the available modules but there are many missing things.
If you like, let us discuss the needs
Torsten
2006/9/14, Duncan Shannon <[EMAIL PROTECTED]>:
> Any interest in creating a section in the wiki dedicated to
documenting
> how RT can be used to implement ITIL processes? Seems like a good fit
to
> me.
Sounds good to me... sounds also like you have some experience here...
Im a wiki admin and would love to help where I can.
duncan
Duncan Shannon
Techfluent, Inc.
(P) 612-638-1300
(F) 612-638-1310
[EMAIL PROTECTED]
www.techfluent.com
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MFG
Torsten Brumm
http://www.torsten-brumm.de
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