Hi Cj, We were unable to get the text attribute of 'rt create -t ticket' to accept newlines on the CLI. The -m flag to 'rt comment' accepts them, though. We used this 2-step process to create our tickets with existing data.
Sincerely, Frank Pater DCANet http://www.dca.net voice: 888-4-DCANET (888-432-2638) fax: 302-426-6386 On Thu, Sep 14, 2006 at 12:50:49PM -0700, Chris Black wrote: > Hi, I need to use the CLI to create tickets, however I'm having > issues submitting line breaks in the body. How do you indicate a line > break to RT through the CLI. I'm using the script in this example: > http://wiki.bestpractical.com/index.cgi?CliBasics > > Thanks, > Cj B > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com