I am new to the list and RT. I have implemented the CommandByMail extension on a 3.6.1 installation and it is working great. However, my company would like to strip processed commands out of the email so they don't make it into the body of the ticket. If the email only contains commands then it should not record the email just the make the meta changes then drop the rest ( as though the change was made through the UI). Before I jump into the guts of takeaction.pm has anyone done something similar before or have any advice?
Thanks in advance,
Q Fortier
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