Am 21.09.2006 19:11 Uhr schrieb "Judson Main" <[EMAIL PROTECTED]>:
> However, I'm thikning that a queue, called Peer Review, can be populated
> automagically upon resolution via a custom scrip, which dumps all resolved
> tickets into the queue, and if the peer determines something additional
> must be done, can choose to reopen the ticket.
>
> Am I on the right track here?
>
> Thanks folks. Any advice is much appreciated.
You want to look into approvals. See the wiki and list archives for details.
Regards,
Harald
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