have you installed RT and the DB at the same host or have you splitted RT from the DB? Do you use FastCGI?
I know this Error: MySQL server has gone away at, if you have FastCGI, this means usally the Session from FastCGI timedout.
Torsten
2006/9/29, Geert Theys <[EMAIL PROTECTED]>:
Hello,
I have googled and looked around what the error means but I can't find a answer.
I had a default debian Sarge RT 3.4 installation and my server crashed. I recovered the mysql DB with a mysqldump. I have installed a new debian machine and loaded de data into the new machine. Everything seems to work ok apart from the fact it is quite slow.
So I checked /var/log/syslog and every second(even few times during one second) I see following:
Sep 29 13:04:59 localhost RT: DBD::mysql::st execute failed: MySQL server has gone away at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 480. (/usr/share/request- tracker3.4/lib/RT.pm:277)
Sep 29 13:04:59 localhost RT: RT::Handle=HASH(0x8d58898) couldn't execute the query 'SELECT main.* FROM Attributes main WHERE ((main.ObjectId = 609)) AND ((main.ObjectType = 'RT::Ticket')) ' at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494. (/usr/share/request- tracker3.4/lib/RT.pm:277)
Sep 29 13:05:01 localhost /USR/SBIN/CRON[18281]: (rt) CMD (fetchmail -s)
Sep 29 13:05:01 localhost RT: DBD::mysql::st execute failed: MySQL server has gone away at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 480. (/usr/share/request- tracker3.4/lib/RT.pm:277)
Sep 29 13:05:01 localhost RT: RT::Handle=HASH(0x8d58898) ((main.ObjectId = 610)) AND ((main.ObjectType = 'RT::Ticket')) ' at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494. (/usr/share/request- tracker3.4/lib/RT.pm:277)
Can someone guide me to a solution?
Regards,
Geert Theys.
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