log in as root click on queue->new queue , create the queues Now when the person(from ldap) logs in, will find the option to click on queue which will in return take the user to create a new ticket option page.
-Tanu -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Yannick Majoros Sent: Tuesday, October 10, 2006 8:54 PM To: [email protected] Subject: [rt-users] no queue Hello again, When a user (actually from ldap) logs in, and tries to create a new ticket, a screen is displayed to choose a queue for the new ticket... But there is not any choice or any button to go further, although there is a "general" queue. Does anyone have any clue to solve that? Thank you, -- ---------------------------------------------------------------------- Yannick Majoros http://www.inma.ucl.ac.be/~majoros Informaticien UCL/INMA-MEMA 4, avenue G. Lemaître B-1348 Louvain-la-Neuve Tel: +32-10-47.80.10 Fax: +32-10-47.21.80 ---------------------------------------------------------------------- Mon calendrier en ligne : http://www.inma.ucl.ac.be/~majoros/calendar Accents bizarres ? http://www.inma.ucl.ac.be/~majoros/email.html ---------------------------------------------------------------------- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
