Hi all, I'm having a few issues setting up LDAP/eDirectory authentication and user creation with RT3.4 on Ubuntu Dapper.
I've followed the instructions on http://wiki.bestpractical.com/index.cgi? LDAP, and am using it purely for authentication, and then user creation if the user does not exist in the RT database. When I go to log in as a valid eDir user, I get the following error messages... Oct 11 17:12:53 ticketbox RT: Trying LDAP authentication Oct 11 17:12:53 ticketbox RT: RT::User::IsLDAPPassword AUTH FAILED: KyleG (/usr/share/request-tracker3.4/lib/RT/User_Local.pm:182) Oct 11 17:12:53 ticketbox RT: RT::User::IsPassword auth method IsLDAPPassword FAILED Oct 11 17:12:53 ticketbox RT: RT::User::IsInternalPassword AUTH FAILED (no passwd): KyleG (/usr/share/request-tracker3.4/lib/RT/User_Local.pm:232) Oct 11 17:12:53 ticketbox RT: RT::User::IsPassword auth method IsInternalPassword FAILED Oct 11 17:12:53 ticketbox RT: FAILED LOGIN for KyleG from 10.30.213.156 (/usr/share/request-tracker3.4/html/autohandler:191) I've posted the RT_SiteConfig.pm to http://lodge.glasgownet.com/~bagpuss/RT_SiteConfig.pm.txt, if anyone is interested in it. Where would be the best place to start looking for the failure reason? I'm confident the user and pass is correct :-) Regards Kyle _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
