Olaf,
We created a scrip to automatically move the subject into a CF called
"description" upon ticket creation. Then we made that CF mandatory.
Works for us.
Kenn
LBNL
Schultz, Eric wrote:
Search the mailing lists. I believe I posted code to do this with
javascript.
Eric Schultz
United Online, Inc.
Only with custom development. You could check wiki, but I don't recall
that somebody shared solution.
On 10/13/06, Olaf Hamann <[EMAIL PROTECTED]> wrote:
Hello list,
is there a way to interrupt Ticket creation if ticket
subject is not filled?
We are using RT3.6.1
For CustomFields there ist the validation 'Mandatory' feature which
works fine and was easyly added by other validate regexps.
But how to use that on ticket subject?
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