Hi,
I want to specify the following search via the SearchBuilder:
( Status = 'new' OR Status = 'open' OR Status = 'stalled' )
AND
( Queue = 'Project1' OR ( Queue = 'General'
AND 'CF.{Project}' LIKE 'Project1' ) )
After executing the search, there were no tickets found an when I go
back to edit the search, I see that the "OR" between the queues is
replaced by "AND":
( Status = 'new' OR Status = 'open' OR Status = 'stalled' )
AND
( Queue = 'Project1' AND ( Queue = 'General'
AND 'CF.{Project}' LIKE 'Project1' ) )
Is there any other way to create the above statement?
I am using rt 3.6.1.
Thanks,
Joerg
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