Olaf Hamann wrote, > while copy-pasting a line of text from word application (line > contains a > character 0x85 showing '...' in one char) into the subject > line of a > ticket reply (Update.html), we've found a severe problem: > > Updating ticket with this character in subject line does not > work correctly.
This sounds kind of like the FAQ "Q: I created a ticket by pasting from a word document. RT chokes on the ticket" at http://wiki.bestpractical.com/index.cgi?FAQ , but the answer there is Postgres-specific... maybe when you find an answer you could put it in the Wiki there? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
