I'm not an expert in AD or LDAP, but "ou=ActiveUsers,dc=domain,dc=local" doesn't look right to me. I don't see "ActiveUsers" in either my 2k or 2k3 domain controllers' schemas. Also, I think your base should be "cn=,dc=,dc=" format not "ou=,dc=,dc=".
Can you run "ldapsearch" on your RT box? The output from ldapsearch -x -h <server> -b "cn=Users,dc=<domain>,dc=<com|net|etc>" -D <ldapbinduser> -w <password> sAMAccountName=<domainuser> would be helpful.
--
Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
[EMAIL PROTECTED]
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536
: This Space Intentionally Left Blank :
| Andrew Hodgson <[EMAIL PROTECTED]>
10/24/2006 11:58 AM |
|
[EMAIL PROTECTED] wrote:
>
> AFAIK, "inetOrgPerson" doesn't exist in Active Directory.
I've changed it to "user", which is one of the choices I can see in
ADSIEdit (the others are organizationalPerson, top, person.)
> Use the LDAPAttrMap I posted to the Wiki at
> http://wiki.bestpractical.com/index.cgi?LdapAttrMap
I have done, thank you for the page. I used this page when I set up the
LDAP overlay originally.
> In your RT_SiteConfig.pm make sure you have the correct MatchList and base:
Check. My base is an OU (ou=ActiveUsers,dc=domain,dc=local).
> # A list of RT attrs which can uniquely identify a user,
> # # ordered from most to least preferred.
> Set($LdapRTAttrMatchList, ['Name', 'ExternalContactInfoId',
> 'EmailAddress', 'RealName',
> 'WorkPhone', 'Address1']
The final entry was set to Address2, so I've changed it to "1".
<snip...all in check>
I've doubled checked the configuration and I still get the
LDAP_OPERATIONS_ERROR 1. I've tried it with different credentials, and
different settings for objectClass, but as far as I can see there's no
effect.
Any further help appreciated,
Andrew
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