David Langenberg wrote: > David Langenberg wrote: >> Joby Walker wrote: >>> Is your script using the "Autoreply to Requestors" action? If not then >>> the the general "NotifyActor" configuration setting will take precedence >>> and the Actor will be stripped from the mail. And with no recipients an >>> email message is aborted. >> Yes, we're using the Autoreply To Requestors action. > > Just to update: autoreply does work if I redirect the @uchicago.edu > address to the @rt. There's something special about the way that the > mailing list software is handling the mail that is causing RT to not > send the autoreply. The mailing list software is mailman 2.0.14
Further update: I've gotten it working. The trouble was mailman putting Precedence: bulk in all outgoing messages. After setting up the RT system to strip the header on messages originating from the mailing list server everything works. Dave -- *********************************************************** David Langenberg Network Based Services The University of Chicago ***********************************************************
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