Please help in the same
Thanks &
Regards,
Tanu
Mehrotra
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"VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED" ---
"Make some corner of the world distinctively yours"
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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tanu Mehrotra
Sent: Monday, November 06, 2006 12:35 PM
To: [email protected]
Subject: [rt-users] Required:Resolved Tickets closes automatically after 7days
Hi
Folks,
As required by our
users that if the ticket has been resolved and no status has been changed for 7
days the ticket should automatically get closed and cannot be open
again.
Please adivice how
should I take up this work.
Regards
Tanu
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