Franz,
Do you have a scrip to notify "CC" watchers on a create?
Kenn
LBNL
Franz Georg Köhler wrote:
Hello everyone,
I have some queues with CC watchers.
The watchers get copies of all correspondence excluding the originating
request ticket.
My question:
What can be done to forward the original ticket request to the watchers
when it gets created?
Thanks,
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