> I have gone to the 'Global' 'Scrips' from 'Configuration'. > Scrip 9 (and > indeed scrip 1) had 'On Resolve' and the Action was <BLANK> from the > drop down list. I have selected 'Notify Owner as Comment' > and selected > 'Submit'. > > Is this all I have to do, is this correct? Is there a text version of > the scrips? Again, I'm new to RT and am a Linux novice, so I hope I'm > not being too timid.
Yes, what you did should suffice. If you want to see the "entire" Scrip, you could pull the information out of the database, table = Scrips. Eric Schultz United Online, Inc. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
