My wife knows more about the scrips than I do, but I assume she found this
on the wiki or something. Her id is 32, so this particular queue gets
assigned to her:
Condition: OnCreate
Action: User Defined
Template: Blank
Stage: TransactionCreate
Custom action preparation code:
return 1
Custom action cleanup code:
$self->TicketObj->SetOwner(32);
return 1;
On Fri, 10 Nov 2006, Dan Parsons wrote:
Is there way to make it so when someone submits a ticket to a certain queue,
that ticket is automatically assigned to a specific user, instead of
"nobody"?
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